Support
Grocery Boffin is a shopping list app that reads your till slips (receipts) and handwritten lists. It keeps each shop you finish, shows what you spent and where, and, if you opt in, suggests items you may need next.
Contact us
Email support@buddysoftware.org. Please write from the email address on your account, and tell us your phone (Android or iPhone) and what you were doing when it went wrong. You can also use Send feedback in the app.
Requests to delete an account, or to see or correct your data, are completed within 30 days.
Delete your account
In the app, go to Profile and choose Delete account. If you no longer have the app, follow the steps on our delete-account page. Deleting the account does not cancel a subscription. Cancel that in the store first (see below).
Premium
Restore purchases
If you bought Premium and it is not showing, sign in with the same account you used before. Then go to Profile, open Premium, and tap Restore purchases. Use the same Google Play or Apple Account you paid with.
Manage or cancel on iPhone
Open Settings, tap your name, then Subscriptions, and choose Grocery Boffin. Or go to apps.apple.com/account/subscriptions. Cancel at least 24 hours before the end of the current period to stop the next renewal. Apple handles refunds under its own rules.
Manage or cancel on Android
Open Google Play subscriptions, or in the Play Store app tap your profile picture, then Payments & subscriptions, then Subscriptions, and choose Grocery Boffin. Cancel at least 24 hours before the end of the current period to stop the next renewal. Google handles refunds under its own rules.
Scanning tips
- Lay the slip or list flat, in good light, and fill the photo with it.
- Keep the whole slip in the picture, including the shop name and the total.
- Avoid shadows, glare and folds across the lines.
- You can take a new photo or pick one from your photo library.
- You always check the items before they are added or saved. Fix any line that was read wrong.
- The free plan includes one handwritten-list scan and one till-slip scan a week. Premium has unlimited scans.
We send the photo to our server to read it, and we do not keep a photo library of your slips. Details are in the Privacy Policy.
Privacy and terms
Read our Privacy Policy and Terms of Service.